Thank you for choosing Gafite. We hope you’re satisfied with your purchase. If you would like a refund after purchasing, please refer to the following refund terms:
- Refund Application Requirements
Application Period: You can request a refund within 30 days of receiving the product.
Product Condition: To be eligible for a refund, the product must be unused, in its original packaging, and with all labels intact. If the product is returned damaged or worn, the refund request may be denied.
Exceptional Circumstances: If the product you received is defective or damaged, please contact our Customer Service team as soon as possible after receipt and we will provide you with a solution. - Refund Process
Contact Us: Please contact our Customer Service team via email at lili@gafite.shop or call +1 720-768-0119 to discuss your refund request.
Information to Provide: When requesting a refund, please provide your order number, purchase date, and reason for the refund.
Returning the Product: After receiving confirmation of your refund, please return the product to the designated address as instructed. You will be responsible for return shipping costs unless the product is defective.
Refund Processing: We will process your refund as soon as possible after receiving the returned product and confirming it meets the refund criteria. The refund will be issued via your original payment method. - Refund Processing Time
Refunds typically take 5-10 business days to process. The actual time it takes to reach your account may vary depending on your bank’s processing speed. If you do not receive your refund within the specified timeframe, please contact our Customer Service team for assistance. - Non-Refundable Items
Orders in the following situations are not eligible for refunds:
Personalized products
Opened or damaged items
Refund requests made more than 30 days ago
If you have any questions or concerns, please feel free to contact our Customer Service team and we will be happy to assist you. Thank you for your support and understanding of Gafite!
No products in the cart.